Salesforce CEO Marc Benioff slams Microsoft Copilot as “a disaster”
Posted by:
David Wilson
In a recent development, Marc Benioff, CEO of Salesforce, has criticized Satya Nadella, CEO of Microsoft, for predicting the downfall of software-as-a-service companies due to the growing popularity of AI chatbots. Benioff emphasized that customers do not take these chatbots seriously and are not actively using them. He highlighted Salesforce’s own AI platform, Agentforce 2.0, contrasting it with Microsoft’s reliance on external technology like the partnership with OpenAI. Benioff’s comments come after Nadella’s observation on the potential collapse of the SaaS industry in light of the rise in AI chatbots. Salesforce’s move to launch Agentforce 2.0 showcases their commitment to staying relevant in the AI landscape. Benioff’s criticism extends to Microsoft’s Copilot AI, likening it to the outdated Clippy mascot and questioning its capabilities in corporate intelligence. The ongoing debate highlights the evolving dynamics within the tech industry as companies navigate the AI revolution.
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