Ecommerce firms are pushing for major technology investments

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Emma Walker
Tue, 04 Feb
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A recent report from Square reveals that over 80% of restaurant and beauty industry leaders are keen on increasing their usage of AI to enhance their businesses. The study highlights a growing trend among businesses to focus more on hiring and operations, with a particular emphasis on improving payment experiences, driven by the expanding “Buy Now, Pay Later” market. UK businesses are planning substantial investments in AI technology to boost productivity and efficiency. Additionally, there is a notable shift towards merging physical and digital shopping experiences to create a seamless transaction process. Loyalty programs are also gaining traction, with a majority of businesses planning to invest more in customer connection initiatives. As the landscape evolves, there is a clear push for greater digitization of business processes, underscoring the importance of staying ahead of the curve for optimal results in the marketplace.

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