Garmin users, have your say: will you switch smartwatches after last week’s massive outage?

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Sarah Collins
Mon, 17 Feb
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Last week proved to be quite challenging for Garmin users worldwide as many Garmin watches, including popular models like the Garmin Forerunner 55, experienced issues getting stuck during boot-up. The problem extended to various Garmin devices such as cycling computers, causing disruptions for users. TechRadar received an influx of around 500 emails from affected Garmin users, sharing their experiences and providing insights into potential fixes.

After a hectic period, Garmin devices eventually returned to normal functionality, although Garmin has yet to disclose the cause of the outage. The question now arises: Will users regain trust in Garmin? Some users contemplated switching to competitor brands like Suunto, Coros, Apple, or Samsung following the incident. For loyal Garmin users, like the writer who has relied on Garmin watches for long-distance races, the outage raised concerns about potential future disruptions during crucial events.

It’s suggested that while sticking with Garmin, keeping a backup watch like the Coros Pace Pro could be a prudent approach. Garmin users are urged to consider their options: sticking with the brand, opting for a backup watch, or completely switching to another brand. The outage has made many users ponder their choice of wearables and the possibility of similar incidents in the future.

The article encourages readers to share their thoughts on their plans regarding Garmin devices and potential brand switches in the comments section. The TechRadar team plans to engage with user comments and feature them in upcoming articles.

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