Microsoft thinks it could stop this dangerous scam forever

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Sarah Collins
Fri, 07 Feb
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Microsoft has introduced a new feature, the ‘Scareware Blocker’, aimed at safeguarding users of the Edge web browser on Windows PCs. This machine learning threat detection software, unveiled at the 2024 Ignite conference, is designed to combat scareware scams in real-time, offering users more control over their devices and potentially putting an end to tech support scams.

Tech support scams, long plaguing users with millions of dollars in losses annually according to the FBI, involve cybercriminals tricking individuals into believing their devices are infected with malware through pop-ups or ads. Typically targeting older adults or less tech-savvy individuals, these scams rely on creating panic and urging victims to contact fake tech support agents who then steal personal and financial information.

The new ‘scareware blocker’ utilizes AI-powered detection to identify potential threats on unfamiliar websites, deploying SmartScreen technology to swiftly protect users worldwide once a malicious site is detected. In the event of an attack, Edge exits full-screen mode, halts aggressive audio, and provides users with a warning and the option to report the suspicious site to Microsoft. Updates such as this are available to Edge users upon browser update installation, offering added security measures.

For those not using Microsoft Edge or seeking extra precautions, raising awareness about scam tactics, remaining calm, and avoiding rushed decisions when faced with warnings are crucial steps to self-protection. Refraining from clicking on suspicious links or pop-ups, avoiding contact with provided phone numbers or emails, and utilizing ad blockers and reputable antivirus software can significantly reduce the risk of falling victim to online scams.

To further enhance your device’s security, consider checking out reputable firewall and malware removal software. Stay vigilant, and remember that legitimate tech companies do not typically request payment through unconventional methods. By staying informed and following these guidelines, individuals can better protect themselves from falling prey to scams online.

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