Sonos, a popular brand among music lovers, faced a tumultuous 2024 due to a faulty app update causing major functionality issues. The lingering problem with the volume control seemed to have finally been resolved with the exit of CEO Patrick Spence marking a new beginning in 2025. Users expressed joy and relief as the once laggy volume control is now responsive and functional. Although the fix seems successful on iOS, some Android users still report issues. The community on the r/Sonos subreddit shared mixed responses, with some still facing problems. This overdue resolution highlights the importance of ensuring top-quality service for loyal customers.