Sony explains massive PSN outage and details compensation – but many PlayStation gamers are still unhappy
Posted by:
Sarah Collins
Sony has recently addressed the 24-hour outage that affected the PlayStation Network, attributing the disruption to an “operational issue” with network services. As a gesture of apology, the company has announced compensation in the form of an additional 5 days of service for PlayStation Plus members. Despite the restoration of network services, some users express dissatisfaction with the compensation, suggesting a longer period or free games would be more suitable. The lack of communication from Sony during the outage also drew criticism from the community, with many feeling the response could have been better managed. The incident highlights the importance of transparent communication and prompt resolutions in such situations.
Recent Posts1
